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Privacy Policy

Effective Date: September 12, 2026

American Service Cleaning Corporation (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you use our website and its features.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

Information You Provide

When you create an account, request an estimate, contact us, send a message, or submit a review, you may provide:

  • Name
  • Email address
  • Phone number
  • Account login information
  • Preferred service date
  • Requested cleaning service
  • Details or notes included in an estimate request
  • Messages sent to American Service Cleaning Corporation
  • Reviews or testimonials you voluntarily submit

We do not request or collect payment information through this website.

Information Collected Automatically

The website may collect basic technical information necessary to operate and secure the website, such as information associated with your browser, device, or website session.

Any analytics, cookies, or similar technologies will only be used as actually implemented on the website.

2. How We Use Information

We may use information we collect to:

  • Create and manage customer accounts
  • Process and respond to free estimate requests
  • Communicate with customers
  • Respond to customer messages and questions
  • Provide updates about estimate requests
  • Provide notifications related to customer accounts, messages, and requests
  • Manage customer reviews and testimonials
  • Provide and improve our services
  • Operate, maintain, and secure the website
  • Prevent unauthorized access or misuse
  • Respond to customer requests and inquiries

We do not sell customers’ personal information.

We do not use customer information for third-party advertising through this website.

3. Customer Accounts

Customers may create accounts to access features such as estimate request tracking, messaging, and notifications.

Customers are responsible for keeping their account credentials secure and should not share their passwords with others.

Customers may only access information associated with their own account.

4. Estimate Requests

When you submit a free estimate request, the information you provide may be stored and used by American Service Cleaning Corporation to respond to your request, communicate with you, schedule services, and manage the request.

Estimate requests may include your name, contact information, requested service, preferred date, and additional information you provide.

5. Customer Messaging

The website allows customers to communicate directly with American Service Cleaning Corporation through the customer messaging system.

Messages may be stored so that customers and authorized administrators can view the relevant conversation and respond to it.

Customers cannot access conversations belonging to other customers.

6. Notifications

Customers may receive notifications related to their estimate requests, messages, account, or other relevant website activity.

Notifications are intended to provide updates about interactions between customers and American Service Cleaning Corporation.

7. Reviews and Testimonials

Customers may voluntarily submit reviews through the website.

Submitted reviews may be reviewed by an administrator before being publicly displayed. Only approved reviews may appear publicly as testimonials.

American Service Cleaning Corporation may also display an archive or reference to reviews originating from third-party services such as HomeAdvisor. Third-party reviews remain subject to the policies of the third-party service.

We do not claim that a customer has provided a review or testimonial unless the information was actually submitted or obtained through the applicable review source.

8. Sharing of Information

We do not sell your personal information.

Personal information may be accessible to authorized personnel who need the information to operate the business, respond to customers, manage estimate requests, or maintain the website.

The website may also rely on third-party technology providers for services such as website hosting, authentication, databases, email delivery, or other technical functions.

Information may be processed or stored by these providers when necessary to provide the website's functionality.

We do not claim that a particular third-party provider receives information unless that provider is actually used by the website.

9. Third-Party Websites

Our website may contain links to third-party websites or services, including links related to reviews or other external resources.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage users to review the privacy policies of third-party websites before providing them with personal information.

10. Data Security

We take reasonable steps to protect information handled through our website and to prevent unauthorized access, alteration, disclosure, or misuse.

No website or electronic transmission can be guaranteed to be completely secure.

Access to customer and administrative information is intended to be limited according to the user's authorized access level.

11. Data Retention

Information may be retained for as long as reasonably necessary to provide services, manage customer accounts and requests, maintain business records, resolve disputes, comply with applicable obligations, and operate the website.

Specific retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Your Choices and Rights

Depending on applicable law, you may have rights concerning your personal information, including the ability to request access to, correction of, or deletion of certain information.

To make a privacy-related request, contact American Service Cleaning Corporation using the contact information below.

We may need to verify a request before completing it in order to protect customer information.

13. Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly request personal information from children for purposes unrelated to providing the website's services.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, or information practices change.

When changes are made, the updated policy will be posted on this page and the effective date will be updated as appropriate.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

American Service Cleaning Corporation

Email: americanservicecleaningcorp@gmail.com

Phone: 518-275-5542

Location: Schenectady, New York, United States

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